We had an issue of duplicate checks appearing in the BB Open Item table, and after contacting support it was determined that the best option would be to rebuild the table.
We then re-populated the table with just our current records, and reset the cash account.
Now, when running the Bank Reconciliation report, the "Net Difference" at the bottom is equal to the stating balance, rather than the usual "0".
My question is, does this indicate some kind of problem, or is it normal since we are "starting over" with only current records, that for this moment in time the net difference SHOULD reflect the starting balance, rather than being 0.
Thank you.
We then re-populated the table with just our current records, and reset the cash account.
Now, when running the Bank Reconciliation report, the "Net Difference" at the bottom is equal to the stating balance, rather than the usual "0".
My question is, does this indicate some kind of problem, or is it normal since we are "starting over" with only current records, that for this moment in time the net difference SHOULD reflect the starting balance, rather than being 0.
Thank you.