What are you updating to? And what are you updating from? Depending upon the update I may strongly suggest that you get your Macola reseller or regional office to do this. This is ESPECIALLY true if you are upgrading from 7.6.1x to 7.6.2x or 7.6.3x.
To get all the users out of Macola, Click on help, about progression, then users (Help, progression information, users if you are using PWE). This will give you a lists of active Macola users. If everyone says they are out and there are still users listed, delete all the files in the Macola70/users directory.
This does not mean that no one is accessing you Macola data however. Crystal Reports, F9 and MS Access are 3 examples of programs that routinely access Macola data, and they will not show up as active users in Macola.
In terms of locked files, are you using Pervasive or MS SQL?
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