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Macola 7.6.2-phantom users, locked files
- Thread starter lehmanus
- Start date
What are you updating to? And what are you updating from? Depending upon the update I may strongly suggest that you get your Macola reseller or regional office to do this. This is ESPECIALLY true if you are upgrading from 7.6.1x to 7.6.2x or 7.6.3x.
To get all the users out of Macola, Click on help, about progression, then users (Help, progression information, users if you are using PWE). This will give you a lists of active Macola users. If everyone says they are out and there are still users listed, delete all the files in the Macola70/users directory.
This does not mean that no one is accessing you Macola data however. Crystal Reports, F9 and MS Access are 3 examples of programs that routinely access Macola data, and they will not show up as active users in Macola.
In terms of locked files, are you using Pervasive or MS SQL?
Software Sales, Training, Implementation and Support for Exact Macola, eSynergy, and Crystal Reports
askdon@srhconsulting.com
To get all the users out of Macola, Click on help, about progression, then users (Help, progression information, users if you are using PWE). This will give you a lists of active Macola users. If everyone says they are out and there are still users listed, delete all the files in the Macola70/users directory.
This does not mean that no one is accessing you Macola data however. Crystal Reports, F9 and MS Access are 3 examples of programs that routinely access Macola data, and they will not show up as active users in Macola.
In terms of locked files, are you using Pervasive or MS SQL?
Software Sales, Training, Implementation and Support for Exact Macola, eSynergy, and Crystal Reports
askdon@srhconsulting.com
maccrystal
Technical User
On an upgrade, we always clear the Macola Users Directory and reboot the server to clear any files and connections.
- Thread starter
- #4
- Thread starter
- #5
ok if you are on 7.6.200 then the upgrade to 7.6.200.5 should be very easy. Just follow the instructions and I would agree with maccrystal to clear the users and reboot the server.
Software Sales, Training, Implementation and Support for Exact Macola, eSynergy, and Crystal Reports
askdon@srhconsulting.com
Software Sales, Training, Implementation and Support for Exact Macola, eSynergy, and Crystal Reports
askdon@srhconsulting.com
- Thread starter
- #7
- Thread starter
- #8
crystalreporting
Instructor
Quick tip: If you're on a workstation with administrative rights, simply log into PWE as the user SUPERVISOR. PWE clears 'dead' user files as you log in, but only when you log in as SUPERVISOR.
Peter Shirley
Peter Shirley
Peter,
I have often been told that, but I do not think it is 100% true. I am not sure but this does not always work. Maybe it only works in a SQL environment? Or maybe thats something that just started in 76200?
I know yesterday in a P.sql 2000 environment this did not work.
Software Sales, Training, Implementation and Support for Exact Macola, eSynergy, and Crystal Reports
askdon@srhconsulting.com
I have often been told that, but I do not think it is 100% true. I am not sure but this does not always work. Maybe it only works in a SQL environment? Or maybe thats something that just started in 76200?
I know yesterday in a P.sql 2000 environment this did not work.
Software Sales, Training, Implementation and Support for Exact Macola, eSynergy, and Crystal Reports
askdon@srhconsulting.com
crystalreporting
Instructor
Don - it doesn't work if you don't have the rights (administrative) to remove the temp files - as far as I know it works OK for both Pervasive and SQL.
Peter Shirley
Peter Shirley
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