Macola 7.6.102 Invoicing Error - Hung Batch 1

[CRUhoob]

We just performed a total restore from backup - the backup contained 1 batch in OE that was selected and invoiced, but not posted. Batch ID 1. I can reprint the invoices (only as duplicates) but the posting operation fails. Is there a method by which we can blow away the batch, reselect, and post?

Also, the system flags any new orders selected as incomplete and will not allow printing of invoices nor postings. By Unselecting the order, it warns the order is incomplete, and allows me to reset the order to complete without losing data.

thx

 

[MacolaHelp]

See your previous thread that I responded to on error 30. I believe your problem is your pervasive configuration and you have to check that first and fix it if it is the problem. What exactly happens when you try to post? You should butil the files used in the order entry processing functions to see which ones are version 7x and return them to 6x.

You may be able to reprint the invoices as duplicates and say they are not okay, then you should be able to reselect. However, it sounds like you can't select successfully, either. Without correcting the error 30 and verifying the file versions it is difficult to suggest how to proceed.