Macintosh HD not detected when booting from CD

[nuedge]

Hi all,

We have two G4's which were bought at the end of last year. I was trying to run norton disk doctor by booting from the cd. When I do the macintosh hd is not there. If I take the cd out and reboot, the hd is back. This happens on both of them. All the other g3's are fine.

I am using Norton systemworks 5. Maybe 6 is the answer?

can anyone help or explain why the problem is occuring?

 

[jimoblak]

What OS is on the HDs? Do the original system CDs allow you to boot and see the HDs?

- - picklefish - -

 

[njxbean]

have you run norton or disk first aid on the drive?? any major errors??? Mounts sometimes, but not everytime??? change ide cable??