M7410 Cordless telephone. 4

[trabra]

I have a need for a cordless telephone on a CICS and wanted to get some feedback on the M7410 Cordless telephone. I know that it's 900MHZ and uses a station port just like a
M Telephone but I want the skinny from a service techs point of view on how reliable these things are? Please give me the pros and cons as these telephones are quite expensive and before I recommend it, I want to know from the field your experiences.

I have the built in ATA port on the CICS and have debated using an inexpensive 2.4GHZ Cordless like a Uniden or Panasonic and connecting to the ATA and letting the customer access the system through the ATA.

Thanks for your input! I greatly appreciate this site and value this resource!

 

[BagsNYC]

If you can get the customer to spend the $$, Spectralink is your best bet..

 

[trabra]

BagsNYC:

Tell me about the Spectralink and how it works with the CICS? Do they have a Norstar model that interfaces with the CICS or is it through the Companion?

 

[BagsNYC]

The MCU(Main Cabinet)for teh Spectraling has a 25 pr connection point, where you would cross to your Norstar extensions. The phones emulate the features of an M7310.

And no, thankfully nothing to do with Companion.

 

[trabra]

How many ports do you get with the MCU and how much $$$$? By the way, thanks!

 

[Sphoneman]

If you do not have an extremely large facility try the Panasonic for range. If it works keep it. If not return it & try the T7406.

Steve
tele-dataservices.com

 

[sprucegrover]

These may not be the same for your area but here the prices are (converted from Canadian $'s)
MCU - supports up to 4 base stations & 16 sets $2600.
Base stations - 4 channels each $780.
Handsets with vibrator $580.
Battery & charger $150
You may or may not find that expensive. I don't. But then I like the product a lot. If you have the need for a wireless product of this scale, Spectralink is miles ahead of Companion and the T7406 isn't even in the same hemisphere. The M7410 is junk (don't let anyone tell you different) and analog cordless sets are too limited functionally to be considered.
Sorry if that sounded like a rant, but it had to be said

 

[Arr]

Sprucegrover is correct about the 7410 being JUNK. I will differ with him about analog cordless integration. There is a place for analog cordless phones using an ATA. If you only need onses twoses in a small area, they are the CHEAP alternative. The real strength of the analog is the application of range. It will easily integrate the very long range multi line cordless phones available on the market. Some of these phones will do several miles and come with a pre tuned ground plane antenna.
For really small areas, where features are required use the T7406.

PhM

 

[trabra]

This is a retail establishment that will need one to two max. They need the ablility to roam and verify product with the customer on the line. The entire facility is only about 8K square feet so the AA and cordless should do the trick. I would like to propose an integrated telephone but have questions about the products. What's the difference in the M7410 and T7406 other than one is junk and the other is good? My main issue is how would the T7406 work with a CICS 4.1? I know that the T7316 thinks it's a M7310 and the buttons are not in order from top to bottom, does this come into play with the T7406? Thanks ALL!

 

[Sphoneman]

I'll agree whole hardedly with Sprucover & Arr.

I have had customers demo the Spectralink. They loved them,I know they work great, but they could not justify the cost of the MCU's, RCU's, & 6-12 Handsets.

I even had a Manager say he wanted exactly what another store had. He would make it happen in the budget. He was shot down & they are kidding themselves by trying to get by with anolog cordless phones on an ASM.

Bean counters just don't understand the long term savings associated with full productivity,full productive communications, & virtualy uninterrupted functionality by using a Good Product. Not to mention the cutting down on all that unnecessary overhead paging.

Whomever comes up with a quality competitive product with the Emulations that the Spectralink can do, for a better price will make it- Big Time.

Steve
tele-dataservices.com

 

[sprucegrover]

The T7406 is a "digital' cordless handset that has all the functionality of a desktop Norstar M or T series set. The six keys can be programmed as lines, intercoms or Feature keys like voicecall, page, park, transfer etc. And the keys are one touch keys, not like an analog set on an ata2. It has a feature button for access to all features. The set is just a handset that sits in a charging station. The 'base station' is a remote unit that the station ports(up to 3) are wired to, and where the handset is registered to as handset #1, 2, or 3. Max 3 handsets to a base, max 2 bases to a system, no matter how large.
Range is good in large open areas, but limited by racking, partition walls, and different floors. Expect about 100' - 150' at best. Transmission is good until the fringe area is reached, then quality drops off quickly just like a digital cell phone.
It is compatible with R4.1 and just about any other Norstar software
Expect to pay about $400-$450US for a complete base, handset, battery and belt clip. Handsets alone are about $300
In the small setup you describe installation would be very simple
The M7410 is an M7310 with a cordless handset, strikingly similar to the T7406, but very fragile, poor range, poor voice quality, and was recalled by Nortel twice and then discontinued. An alternate alpha-numeric spelling for junk. Think 7410 and think 'run away'

 

[Arr]

Centrally and highly mounted, the remote transmitter on the 7406 should cover an 8k foot warehouse. Up to three can be networked on one transmitter.

PhM

 

[trabra]

TO ALL:

This is exactly the feedback that I needed to make an intelligent proposal to this customer! Thanks to all who replied and I appreciate your knowledge and expertise!

 

[Bcpaul]

Hey Ar,

I used the T7406 in a residence, the house being on 3 levels. The system is in the basement BCM 3.5 and the T7208 and 2 T7410s being on different levels in the house.
Immediately after install the T7410 picked up static close to to dial pad of a security system and after we replaced the dial pad it was ok. But now the quality is not upto the owners liking but the question i have for ppl who participated in this discussion is is there anything we can do to have the best reception in a residence scenario where the user is not very technical savvy?

Bcpal NYC, NY

 

[jerryreeve]

I have used both the 7406 and analog cordless phones on the Norstar, We have not seen the static on the 7406 that others refer to. The best handset for range that I have seen so far is the Engenus, it is rather pricy but they are covering a 55000 sqft whse with one and an external antenna.

JerryReeve
Communications Systems Int'l
com-sys.com

 

[Arr]

BCPAUL,

The 7406 is pretty much all you get until you try engenius or spectra link. I was surprised when the complaint about the 7406 mounted in the basement was'nt about fading out higher up in the house.

Try centrally mounting the transmitter in the middle of the house.. say near the main stair case.

I have'nt seen the static problem either. The engenius 420 four line cordless has the best range and clarity of their two phones. They do suffer from build quality so you may get a good one, you may not. But it will work out from the basement.

Spectra link is REALLY expesive but it works.

There is also an offering from MCK I haven't seen yet. It is Companion/Spectralink like.

Last thought on the 7406 .. have you changed to the alternate frequency settings?

Cheers
Phm