I have few M7310 phones on a CICS 7.0 w/CP100. I need to program one button on the phone to bring up the voicemail prompt, how do I do this? I did this a long time back and cannot remember.
You can either program it as Feature 981 or the extension that the voice mail is on. I always use the extension number since it is faster (faster is the time it takes after pressing the button before the voice mail responds). If you use Feature 981:
Feature * 3 --> press the button you want to program --> Feature 981
To do the extension:
Feature *2 --> Press the button you want to program --> enter VM extension number.
Program memory buttons
You can program a memory button with a new number or feature.
External autodial
1 Press Feature *1.
2 Press a memory button.
3 Dial the external number.
4 Press OK to store the number.
Internal autodial
1 Press Feature *2.
2 Press a memory button.
3 Dial the extension number.
4 Press OK to store the number.
Features
1 Press Feature *3.
2 Press a memory button.
3 Press Feature and enter the feature code.
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