Is it possible to place a call with a M3904 using the headset (press headset button) and another agent can listen with the normal phone receiver at the same time?
YOU NEED TO GET A HEADSET THAT HAS TWO CONNECTORS FOR MONITORING, THERE IS ONLY ONE HOOK SWITCH ON A PHONE THEREFOR YOU WONT BE ABLE TO DO THIS THE WAY YOU HAVE IT
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.