m2250 nite service

[coniglio]

can I put an M2250 console in NIT remotely? Just in case one of the operators forgets to?

 

[phonejack99]

Disabling the TN will produce the result

 

[coniglio]

if I have three consoles (I am not really familiar with consoles) can I tell which one of them it is that's not in NIT (remotely, I mean). And do you mean disable and then reenable TN? or just leave it disabled?

 

[phonejack99]

LD 80 TRAC will give you the info.

Yes dis and the re enable

 

[coniglio]

thank you! i always wondered when the dreaded day would come when I'd have to schlep here on a weekend to push the sun/moon key. Good to know that day will never come. Thanks phonejack99

 

[coniglio]

by the way, if I remotely disable the M2250 TN to force it into NITE do i then reenable it or leave it disabled till office opens next business day?

 

[unkalary]

NO reenable it immediately

 

[coniglio]

i posted this weeks ago and last night actually had this situation occur. I dialed into my PBX and printed the TNs for DN 0 and got my 3 2250 console TNs. so far, so good. When I statted each of them two showed BUSY and one showed IDLE. Does this mean the IDLE one was NOT in NITE? And does BUSY mean it definitely is in NITE? or does it mean it's eiter in NITE or taking a call? also, i cannot figure out how to trace the M2250 TNs. This is an Option 11 and nothing in LD 80 worked. Please advise. Thank you very much. (PS: i disabled all three and reenabled them and that must've forced them all into NITE because when I called the office I got the auto attendant after that).

 

[hawks]

LD 80 TRAT c a (c = customer, a = console # 1, 2, or 3)