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Lynk phones dont work on new vlan

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silwerandrew

silwerandrew

IS-IT--Management
Aug 21, 2015
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Ive created new vlan for Lync phones Polycom CX600 ,in default data vlan phones working fine but on new vlan I have certificate error I on network side c can see traffic to new vlan and routing working fine this what I have in phone logs


Non-Working Phone Logs



0:00:48.082.536 : UCD_LOG_INFO: 08/17/2015|06:31:49 Aries: 08/17/2015|06:31:49.598 5510002:5520002 INFO :: CLogOnScreen::OnBootStrapperStatusChanged: BootStrapper Status: 10001

0:00:48.082.931 : UCD_LOG_INFO: 08/17/2015|06:31:49 Aries: 08/17/2015|06:31:49.598 5510002:5520002 INFO :: CollaborationApi::CEventQueue::EventCallback: PEFLOG: OCOMEventQueue - OCOM Queue is empty reqlinquishing, hr=0x0. Queue count=0

0:00:48.170.294 : UCD_LOG_INFO: 08/17/2015|06:31:49 Uccapi: 08/17/2015|06:31:49.686 5510002:59A000A INFO :: Function: DHCP_WORKITEM::processOption43Suboptions

0:00:48.170.638 : UCD_LOG_INFO: 08/17/2015|06:31:49 Uccapi: 08/17/2015|06:31:49.686 5510002:59A000A INFO :: Function: DHCP_WORKITEM::DecodeOption43

0:00:48.170.877 : UCD_LOG_ERROR: 08/17/2015|06:31:49 Uccapi: 08/17/2015|06:31:49.686 5510002:59A000A ERROR :: HRESULT API failed: 80004005 = ProcessOption43Suboptions( pSubOptionBytes, iLen, bType, dhcp43SubOptInfo )

0:00:48.172.039 : UCD_LOG_INFO: 08/17/2015|06:31:49 Uccapi: 08/17/2015|06:31:49.687 5510002:59A000A INFO :: Function: DHCP_WORKITEM::processOption43Suboptions

0:00:48.172.383 : UCD_LOG_INFO: 08/17/2015|06:31:49 Uccapi: 08/17/2015|06:31:49.688 5510002:59A000A INFO :: Function: DHCP_WORKITEM::DecodeOption43

0:00:48.172.622 : UCD_LOG_ERROR: 08/17/2015|06:31:49 Uccapi: 08/17/2015|06:31:49.688 5510002:59A000A ERROR :: HRESULT API failed: 80004005 = ProcessOption43Suboptions( pSubOptionBytes, iLen, bType, dhcp43SubOptInfo )



Working Phone log for the same function



0:00:53.943.389 : UCD_LOG_INFO: 08/17/2015|07:00:56 Aries: 08/17/2015|07:00:56.665 C4000A:54B0002 INFO :: CLogOnScreen::OnBootStrapperStatusChanged: BootStrapper Status: 10001

0:00:53.943.779 : UCD_LOG_INFO: 08/17/2015|07:00:56 Aries: 08/17/2015|07:00:56.665 C4000A:54B0002 INFO :: CollaborationApi::CEventQueue::EventCallback: PEFLOG: OCOMEventQueue - OCOM Queue is empty reqlinquishing, hr=0x0. Queue count=0

0:00:54.041.957 : UCD_LOG_WARN: 08/17/2015|07:00:56 Aries: 08/17/2015|07:00:56.763 C4000A:54B0002 WARN :: NModel::CCertificateProvider::HandleQueryOptions: Registrar found (dhcp 120): 1

0:00:54.042.348 : UCD_LOG_WARN: 08/17/2015|07:00:56 Aries: 08/17/2015|07:00:56.763 C4000A:54B0002 WARN :: NModel::CCertificateProvider::HandleQueryOptions: DHCP option 43 response:

 
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