AuraTechie
Vendor
Does anyone happen to have a feature comparison chart that shows side-by-side advantages of AES (client-side integration) versus ACE (server-side integration) within a CM 5.2.1 environment?
We want to avoid deploying TWO communicator clients to the desktop (Lync versus One-X), and we desire the more seamless ACE experience which displays the Avaya Call Control ribbon directly appended to the bottom of the Lync communicator window.
There must be a feature list somewhere that itemizes the user-experience trade-offs between AES & ACE, but we haven't seen one yet. Our best thumbnail estimate for Lync integration is that ACE may only offer marginal user benefits over AES.
We want to avoid deploying TWO communicator clients to the desktop (Lync versus One-X), and we desire the more seamless ACE experience which displays the Avaya Call Control ribbon directly appended to the bottom of the Lync communicator window.
There must be a feature list somewhere that itemizes the user-experience trade-offs between AES & ACE, but we haven't seen one yet. Our best thumbnail estimate for Lync integration is that ACE may only offer marginal user benefits over AES.
