I have used the utility to convert the file to
customwav.c11, it is a 406 v2 and uses the g711 format.
All the files on the card are c11 files so im thinking this is correct.
I have dropped the file on the root of the card, i have also dropped it into the lvm folder, i have also dropped it into the eng folder.
Should i see the recording name in the drop down box in manager because i aint.
If i type it manually it also doesnt work.
It is trying to do something because there was a custom greeting recorded through the handset before, that has gone and its just clicking at me.
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ACI - Avaya Certified Instructor
customwav.c11, it is a 406 v2 and uses the g711 format.
All the files on the card are c11 files so im thinking this is correct.
I have dropped the file on the root of the card, i have also dropped it into the lvm folder, i have also dropped it into the eng folder.
Should i see the recording name in the drop down box in manager because i aint.
If i type it manually it also doesnt work.
It is trying to do something because there was a custom greeting recorded through the handset before, that has gone and its just clicking at me.
ACE - Avaya Certified Expert
ACI - Avaya Certified Instructor