LSP not updating Dadmin password on save trans all/lsp daily maintenance.

[montyzummer]

OK so CM 6.1 in Data Centre DL360G7 system platform and CM on latest service pack , then at branch office there is a G450 with S8300D with exactly the same platform and patch levels only difference id the template (obviously) , on the SMI the servers memory size match.

So a fault ticket came through saying the LSP was not updating translations overnight , which actually was because in system para maintenance , no body had ticked update ess lsp , so I set that to yes checked the next morning and the translations had taken( i created a test station on the main CM and in the morning it was on the LSP also) , also checking software version in the smi and list surv from CM on both servers showed the same info with matching date and time stamp , there are no alarms on CM or the SMI.

BUT... The lsp does not change the dadmin password to match the main CM on a translation save, so the main cm is (example..User: dadmin Pass:1234 , the lsp is User:dadmin Pass.4321) , now my theory is that this is design intent as its only to my knowledge sending translations and not security info when a save trans all is performed or the maintenance procedure carries out its thing. This is causing a major debate between ourselves , my support desk and the customer , I have searched high and low on Avaya docs but can not get a definitive answer.

So Question A. Is this behaving correctly and is design intent and the dadmin account can be separate for Main & LSP or is something going wrong.

Question B. Is there an setting somewhere that needs applying for the user and password info to be sent from Main CM to LSP.

Sorry for the essay but just wanted to be clear , thanks in advance guys. Monty

APSS (SME)
ACSS (SME)
ACIS (UC)

 

[mattKnight]

> Is this behaving correctly and is design intent and the dadmin account can be separate for Main & LSP or is something going wrong.

If it is design intent / WAD it is a design change since 5.2

> Setting that needs applying

TBH - the only one I can think of is the auth file needs to be re-applied ( or was never applied in the first place)


Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

 

[AvayaTier3]

logins and passwords are part of linux file sync
Pin: for craft2 and dadmin are part of xln1 xln2 file sync

Design intent is to administer and control logins, passwords and pins from main which
will sync to standby of duplicated main and ESS servers and all LSP servers.


A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[montyzummer]

OK thanks for the feedback guy , so the pin has always been the same so no issues there it is the actual user password for dadmin user that does not change.

Im wondering if the install team left the default auth file in the main cm and lsp servers system platform and did not bother to go create a new one , I know they are there in CM 6 by default but in the docs it recommends creating new ones from primary host id of sys platform, I will carry out these checks any other suggestions!!! , I am going to read through the PCN docs for that build but have come across nothing as yet , any further suggestions welcome.

Thanks again

APSS (SME)
ACSS (SME)
ACIS (UC)

 

[AvayaTier3]

Auth file is for Avaya services logins and has nothing to do with dadmin.
Are your main and LSP software versions the same?

try these commands on your LSP from linux

cmuserdel dadmin
cmuseradd dadmin
cmpasswd dadmin
(set the password same as main)

change dadmin password in main, save trans all, test dadmin in main and LSP to see if
it now updates.

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[montyzummer]

Yes witch sw the same , will try your commands on both servers and update.

Thanks for feedback

APSS (SME)
ACSS (SME)
ACIS (UC)