LS ONS circuits wrong

[Tinos]

Hi all.

I have a 3300 with an alarm for Lines and Trunks being unavailable on the embedded card.
When I check the forms analog extensions show to be only 2 with circuits 1 to 2 and the form for analogue trunks shows 6 on circuits 3 to 8.
Normally analog extensions have circuits 1-4 and analog trunks 6-10.
What could be wrong and how can this be resolved?
Thank you.

 

[kwbMitel]

More than likely the programming for the embedded card was done via an import or from a backup/restore from a separate system.

You need to completely deprogram all of the devices, then clear the programming that defines the bay and reprogram.

Once done you will see the proper amount of ccts

**********************************************
Any intelligent fool can make things bigger and more complex… It takes a touch of genius – and a lot of courage to move in the opposite direction.

 

[jpruder]

Sounds like a MX Controller analog mainboard to me

 

[kwbMitel]

Tino's

Confirm chassis type and software level

**********************************************
Any intelligent fool can make things bigger and more complex… It takes a touch of genius – and a lot of courage to move in the opposite direction.

 

[Tinos]

MxeIII on MCD7.2
Deprogrammed the card and all is well.
Thank you.