Loud beep on incoming call

[kcl]

I have a number of users with 2616 with multiple lines.
Only one use hears a loud beep in earpiece when on one line, and a second line rings. Did a prt on all phones but can't tell why only this one beeps.

 

[fred8677]

Can you prt a couple of the tnb listings for us? Also check SCR (ringing) vs SCN (no ringing)on the key.

 

[kcl]

Prt of bad TN
REQ PRT
TYPE:
TYPE 2616
TN 4 13
DATE
PAGE
DES

DES 958
TN 004 0 00 13
TYPE 2616
CDEN 8D
CUST 0
AOM 1
FDN 7000
TGAR 2
LDN NO
NCOS 4
SGRP 0
RNPG 7
SCI 0
SSU
LNRS 16
XLST
CLS CTD FBD WTA LPR PUA MTD FNA HTA ADD HFD
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG3
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDD
CFTD SFA MRD DDV CNID CDCA MSID BFED RCBD
ICDA CDMD MCTD CLBD AUTU
GPUA DPUA DNDD CFXA ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AHD
DDGA NAMA
DRDD EXR0
USRD ULAD RTDD RBDD RBHD OCBD FLXD FTTC MCBN
CPND_LANG ENG
RCO 0
HUNT 7000
LHK 4
PLEV 02
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 262 0 MARP
CPND
NAME xx
XPLN 11
DISPLAY_FMT FIRST,LAST
01 SCR 389 0 MARP
02 SCR 390 0 MARP
03 SCR 391 0 MARP
04 SCR 392 0 MARP
05 CFW 4 268
06 SCC 0044
07
08 TRN
09 AO6
10 SCN 220 0
CPND
NAME xx
XPLN 11
DISPLAY_FMT FIRST,LAST
11 ADL 16
12 ADL 16 88
13 SSU 0000
14 MWK 7000
15
16 PRK
17
18
19
20
21 SCN 222 0
CPND
NAME xx
XPLN 10
DISPLAY_FMT FIRST,LAST
22
23 SCN 298 0
CPND
NAME xx
XPLN 12
DISPLAY_FMT FIRST,LAST
24 SCN 280 0
CPND
NAME xx
XPLN 12
DISPLAY_FMT FIRST,LAST
25 SCN 238 0
CPND
NAME xx
XPLN 10
DISPLAY_FMT FIRST,LAST
26 SCN 230 0
CPND
NAME Hxx
XPLN 13
DISPLAY_FMT FIRST,LAST
27
28
29
30
31
32
33
34 SCN 278 0
CPND
NAME xx
XPLN 12
DISPLAY_FMT FIRST,LAST
35 SCN 290 0
CPND
NAME xx
XPLN 14
DISPLAY_FMT FIRST,LAST
36 SCN 288 0
CPND
NAME xx
XPLN 15
DISPLAY_FMT FIRST,LAST
37 SCN 270 0
CPND
NAME xx
XPLN 9
DISPLAY_FMT FIRST,LAST

prt of good TN
TN 6 7
DATE
PAGE
DES

DES 956
TN 006 0 00 07
TYPE 2616
CDEN 8D
CUST 0
AOM 1
FDN 7000
TGAR 2
LDN NO
NCOS 4
SGRP 0
RNPG 4
SCI 0
SSU
LNRS 16
XLST
CLS CTD FBD WTA LPR PUA MTD FNA HTA ADD HFA
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG2
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFA MRD DDV CNID CDCA MSID BFED RCBD
ICDA CDMD MCTD CLBD AUTU
GPUA DPUA DNDA CFXA ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AHD
DDGA NAMA
DRDD EXR0
USRD ULAD RTDD RBDD RBHD OCBD FLXD FTTC MCBN
CPND_LANG ENG
RCO 2
HUNT 7000
LHK 10
PLEV 02
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 380 0 MARP
CPND
NAME xx
XPLN 15
DISPLAY_FMT FIRST,LAST
01 SCR 381 0 MARP
02 SCR 382 0 MARP
03 SCR 383 0 MARP
04 SCR 384 0 MARP
05 ADL 16 88
06 CFW 4 268
07
08 TRN
09 AO6
10 SCR 255 0 MARP
11 ADL 16
12 SSC 0000
13 SSU 0000
14 MWK 7000
15
16 PRK
17
18
19
20
21 SCN 222 0
CPND
NAME xx
XPLN 10
DISPLAY_FMT FIRST,LAST
22
23 SCN 298 0
CPND
NAME xx
XPLN 12
DISPLAY_FMT FIRST,LAST
24 SCN 280 0
CPND
NAME xx
XPLN 12
DISPLAY_FMT FIRST,LAST
25 SCN 238 0
CPND
NAME xx
XPLN 10
DISPLAY_FMT FIRST,LAST
26 SCN 230 0
CPND
NAME xx
XPLN 13
DISPLAY_FMT FIRST,LAST
27
28
29
30
31
32
33
34 SCN 278 0
CPND
NAME xx
XPLN 12
DISPLAY_FMT FIRST,LAST
35 SCN 290 0
CPND
NAME xx
XPLN 14
DISPLAY_FMT FIRST,LAST
36 SCN 288 0
CPND
NAME xx
XPLN 15
DISPLAY_FMT FIRST,LAST
37 SCN 270 0
CPND
NAME xx
XPLN 9
DISPLAY_FMT FIRST,LAST

 

[phonejack99]

If you are using Rls 24.24 or higher look at the RNGI/RNGB CLS entries, these will do what you want.

 

[hawks]

Also check the the headset that you use. Because if it is one that you actualy put a mic on the speaker of the phone then you will get that beep in your earpiece (if the phone is set to SCR)when it rings.

 

[McGruff753]

The only differences I see in your printout are a couple of CLS settings and your RCO entry. On the good set you have RCO at 2 and on the bad set your RCO is the default of 0. The class differences on the bad set were HFD (Hands free denied), CNDD (Call party name display denied), and DNDD (Dialed name display denied).

 

[PERRYPJ]

HAVE YOU TRY TO CHANGE THE PHONE

OLD ROLMEN WORKING ON NORTELS

 

[coniglio]

try adjusting volume for buzzer tone on loud set.

 

[luv2ski]

replace user they are complaining to much

Pat Guido
NEXTIRAONE
Pat.guido@nextiraone.com

Formerly Nextira, formerly Williams Communications, formerly Wiltel, formerly Nortel networks, formerly Northern Telecom, formerly, Nynex meridian systems formerly Northern Telecom.

 

[McGruff753]

Good one.