Lotus Notes 5.0.5 & Windows XP Pro

[Buddykarl]

Hello,

I don't know if this is a coincidence or if there is an issue I should be concerned about with Notes and XP. Yesterday, one of our users who has XP Professional as his OS, lost his ability to enter Notes because he received the following message:

Unable to open name & address book(names.nsf), due to error 'File does not exist.' Locations cannot be used until the problem has been corrected.

You click ok and another error box pops up:

File does not exist.

You click ok to this and notes closes.

This error occurs after the user puts in their password but before the workspace comes up where you can open your email and such.

Problem was resolved by reinstalling Notes on top of the old installation.

Then today, I received a call from another XP user with the same error message, but he got that message only after it asked which user.id to use. After pointing to a valid .id file, it then showed the error above.

It was also resolved by 1) restoring USER.ID from backup diskette and 2) reinstalling Notes overtop old installation.

Is this a sign of a corrupted user.id? And if so, I would have rather won the lottery than have this coincidence of two users in as many days having the exact same error.

Has anyone else encountered this error with Notes and XP Pro?

 

[SkipperB]

I've had the same problem with users migrating to Win XP. Just make sure the user has full Read/Write access to the base Notes directory and all subdirectories. If the notes.ini is not in the Notes executable directory, then put it there.