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Lotus Approach 9.5 Update NOT Installing

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BmthGary

IS-IT--Management
Oct 8, 2001
19
GB
Hi

We have just recently upgraded our copies of Smartsuite 9.01 to 9.5. The old version was uninstalled and a fresh copy of 9.5 was installed.

Once 9.5 was installed I attemtpted to install patch "c" that I downloaded from IBM. Before installing the patch I checked the version number to make sure the patch had installed correctly.

The fresh version number was: 9.5.9904.2801 the patched version should have been: 9.5.9904.9805 but remained at 2801.

This was tried on Windows 98 workstation and a Windows XP Home workstation producing the same result.

Has anybody encountered this problem before?
 
The patch installed OK. They did not update the version number!

Sue Sloan
 
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