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Lotus 123R5 on XP can't send mail "Mail system error"

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churiso

Programmer
Oct 8, 2009
1
US
I have an XP SP2 machine that has Lotus 123 Release 5 installed on it and Outlook 2003 as a mail client.

When the user attempts to send mail via File, toolbar (smart icons) or macro ({Send-Mail}) they get the error "Mail system error".

The user recently got a new machine since their last one crashed and they swear it worked on the old machine which was XP too.

Besides trying to convince him to upgrade to something newer (I've tried), is anyone aware of a solution to this issue?

Is Lotus using an old MAPI configuration which is incompatible with XP?

Thanks...
 
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