Lost Public Folder

[ScottishFencer]

This may be a daft question...

I have Exchange 5.5 running on Windows 2k (fully patched).

I have taken over from someone else and I have not attempted to alter any of the settings.

I have a couple of questions.

First of all the lost Public Folder.

Today (at 5pm) one of my users casually mentioned that their public contacts folder has 'disappeared'. Everything else appears to be ok. I back up the entire system config every night so I have a tape which should have all of the necessary data on it. What I want to know is how do I just restore this this contacts list? I am using Backup.

In addition I noticed something very odd. I cannot seem to alter the permissions on this folder. This may seem to be a bit of a daft question but how do I gain control of this folder (assuming that I get it restored again)?

If you need any further information don't hesitate to ask. Thanks in advance for any help received.

 

[cmeagan656]

If the folder has "disappeared" and needs to be restored from backup then how do you know you can't alter the permissions on it? Also is the user the only one not seeing the public contacts?

What email client is the user using? Outlook? Are you sure that the folder hasn't just disappeared from her OL shortcut bar? If that's the case then enable the "folder list" view in the OL client, right click on the public contacts folder, and left click on "Add to Outlook Bar".

Cheers.

 

[ScottishFencer]

The permissions thing is just something I noticed looking around the other public folders. It's more a general interest thing - that's all.

No - it's the same for everyone; including me,

I've just realised something. I am very sorry. I forgot to mention that it's the contents of the folder that have disappeared - not the folder itself. Sorry about that - it was a hastily typed question.

 

[zbnet]

If you are logged in using an account that is permissioned for Exchange Administration, then you can see the client permissions on a public folder. You need to navigate to the PF in the PF tree in Exchange Admin, then look at the Properties page, then click on the Client Permissions button.

There you can alter any of the permissions, including asigning your own mailbox (or a nominated mailbox that you might use for PF administration activity) as Owner. Check that the person who needs access as got the relevant Role, and that the folder is Visible for that particular Role.