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LOST NETWORK PRINTERS

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IMValori

MIS
Jun 10, 1999
6
US
We have an NT network 4.0 with SP3. We seemed to have lost our printers, except one. When we ping the printers, only some packets come back as Reply and most are Request Timed out. We have tried reapply sp3 because we did install an upgrade on an application that we use. We have rebooted several times. We reinstalled HP Jet Admin but no luck. We checked and rechecked the printers network config. We tried reinstalling the drivers on the server but the communication error keeps coming up. Any one know what we should try?
 
Try upgrading to Service Pack 4. Also, be sure that you always reapply the service pack after you get files from a Windows NT CD. Otherwise you will have problems. <p>Joe<br><a href=mailto: > </a><br><a href= > </a><br>
 
Suggest service pack 5 not 4. SP 6 is available but I haven't tried it yet so I don't know if it is stable. Apply it last as Joe says. Are the printers DHCP or manual IP?
 
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