Lost folders in Outlook 98

[emmahip]

I have a user who stored all messages in sub folders within the deleted items folder (foolhardy I know but he has learned the hard way...).

Somehow all of these folders have been deleted, although the user swears blind he didn't delete them. There are still messages in the root of the deleted items folder so it clearly hasn't been totally emptied.
The size of the .pst file (which I have made a backup of) is 14 mb and the total size of all the messages is only 4.5 mb.

I have tried corrupting the .pst file and then running scanpst on it this returns that there are 16 folders and 222 items (as there are 177 messages & contact etc this seems right). When I open the pst file there are no subfolders under any of the standard folders, only inbox, sent items and deleted items mail folders exist.

I have also tried Search and Recovery 1.0b but none of the deleted folders are visible.

Is there anything else anyone could recommend?

Many thanks.

 

[smah]

Sorry, I don't have anything to recommend for recovery, but you might want to look at the autoarchive settings for the deleted items folder for a possible explanation of what happened.