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Lost email

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tom11011

MIS
Oct 12, 2001
537
US
Running symantec mail gateway 4.0.

Seems the service partially died, started receiving complaints email not getting through.

Tried to restart the service (showed it was running) but that failed. A manual start of the service then worked.

To be on the safe side, the server was rebooted.

There is a period of 2 hours where mail is lost. The symantec logs show it was delivered but the qmail server on the other side says no.

Is this a known issue? Any advice on retrieving the email? Nothing in the Q folder. This seems to be an un-acceptable situation.
 
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