Lost admin pass to Call Center Reporting 3.6

[flint555]

Is there a way to reset the admin password for the Call Center Reporting that runs on the web server? I assume an uninstall/reinstall would work but would rather not if I can just reset it. The default is admin, pass is 0000. Running on IIS6.

Thanks.

 

[TLDuk]

you need to run /program files/nortel networks/reporting for call center/rap/rap.exe from the web host pc

And enter the unlock code witch unfortunately you can only get from Nortel Support this will set your Password back to 0000