Loss of Custom Font on export to PDF

[ciscowiz]

I use CR 9 with Windows 2000. I have a custom TrueType font I created to show our company logos. If the report is viewed and exported to PDF in the CR Designer, the logo shows up fine. If the report is viewed over the web via CE9, the logo shows up fine in the AcitveX viewer but on export to PDF, the font is substituted for Arial, I believe. If I view the report over the web using my custom app with the .NET crystalreportviewer, the logo shows up fine. If I export it though, same results, the custom font is disregarded and Arial is used instead. The custom font is installed on the server and the client. Anybody have any idea why I am losing my font on the export?

Thanks,
Bryan

 

[jdemmi]

Have you verified that the same "Crystal to PDF" export dll exists on the server that you have on your designer PC?

-- Jason
"It's Just Ones and Zeros

 

[ciscowiz]

If they all use the crxf_pdf.dll located in C:\Program Files\Common Files\Crystal Decisions\2.0\bin then they both have the 3/10/05 version of that dll. Do you know of another PDF export dll that CE or .NET uses specifically that is different than the crxf_pdf.dll the designer uses?

Thanks,
bryan