Looping voicemail

[ITfromZX81]

Hello all,

We use an IP 403 in our main office and Voicemail Pro.

I want to make a "dummy" extension, that users can call for information on the network or system(scheduled maintenance, known issues, etc.).

I have the extension setup, but I want the greeting I record to repeat and not allow the user to leave a voicemail message.

I thought that saving the message as a loop(option 4) would work but it doesn't seem to make any difference.

If I'm way off base perhaps someone can readjust my thinking on this(grin).

Thanks in advance.

- Mike

 

[kflounders]

Make it easier on yourself.
Create DID, or menu to get the call to VMPro.
Just have a generic option that connects to itself with the entry prompt as the message.
This will have the loop effect.

 

[ITfromZX81]

Sorry if I seem dense as a post.

I am fairly familiar with IP Office Manager, but not much with VMPro, so I'm not really following you.

Could you give me a bit more detail as to how to do this?

Thanks.

 

[ITfromZX81]

Hi Again,

Perhaps I'm not as dense as I thought - I figured it out from reading your reply and looking at the program.

Thanks again,

- Mike

 

[ITfromZX81]

Well, I guess I'm half dense.

I got it to work, but I seem to have no way to change what is on the voicemail(pressing 8 to change it like you would with another voicemail doesn't work).

Is there any simple way to change the message from any phone?

Thanks,

Mike

 

[kflounders]

Create an edit play list option and connect a short code to it.

 

[kflounders]

You could also click on the generic action and click the entry prompt tab. If you have a later release of VM Pro, it will allow you to choose to record via the handset.