Looping Logon

[Newbi1]

I am running CE9.0. I created this report with CR Pro 9.0 with an ODBC link to SQL Server.

When I uploaded this to CE9.0 I keep getting a looping logon. I set up the ODBC on the crystal server and cannot figure this out.

Please help new to Enterprise.

 

[Naith]

There is a whitepaper on this:

http://support.businessobjects.com/communityCS/TechnicalPapers/ce8_looping_logon.pdf

Naith

 

[Newbi1]

I wish that helped, but I verified the dsn and tried running it from the enterprise server and it runs great in CR, however still experiencing the looping logon in enterprise.

 

[gav12345]

Newbi1,

Forgive me if I'm just pointing you in the same direction as Naith, but have you definitely checked that all relevant services are logging on as a domain administrator (bottom half of page 3 in the white paper from Naith's link)? If CR is using the ODBC connection without any problems, sounds like it might be related to the CE services. - Changing the logon has resolved problems for us a couple of times in the past, it might be worth you checking this again.

Gavin

 

[mrees]

Have you checked that your ODBC on your Crystal server has the exact same name and setup as your local machine?

mrees