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Looking for tier 2 support company for IP Office

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BlaineA

Technical User
Jun 8, 2022
1
US
I'm not sure this is the correct forum to ask this question. We are about to lose our tier 2 support for IP Office systems. We do take care of tier 1 issues. At this point we only have about 10 systems we are still maintaining. If there is a problem we can't fix we need someone that we can call. Do others here have this same arrangement and what company do you use?
 
Hello BlaineA
recruiting and selling etc. is not allowed on the forum but you will see plenty of signatures (including mine) that you may can use to contact dealers for this.

Tier 2 for programming and remote is also different than on-site as there are people from all over the world here and I think you are located in Iowa.

You could try the business locator on Avaya's website but that shows you the big ones first and they are not necessarily interested in a deal like that.


I am sure you can find something here in the IP Office forum if you look through the different threads

Joe
FHandw, ACSS, ACIS

 
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