We are Cisco partners and Cisco wants us to start selling call manager express. We currently sell NEC and Avaya on our telephony side. We are not really ready to plunge all the money to go full call manager yet only express, besides are market is not really big enuff to justify full call manager. My concerns are this. Is CME a good product? What about linking multiple sites with feature transparancy? Also a big concern of mine is unified messaging. I know the unity express does not support unified messaging. We don't want to sell it without unified messaging being at least an option. The reason I am asking is becouse salesman will tell you whatever you want to hear.
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- Thread starter dontworx
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Cisco right now is offering a bundle of 2 7815 IBM servers, CallManager, IP CC Express 5 agents, Unity plus 5 IP Communicator licenses for $15k list. It will support a maximum of approx 300 phones. It's pretty reasonable for an entry level CallManager installation.
CallManager Express is a good product but it has some limitations. Multiple sites is a limitation, CME must be installed at each site. You can probably do multiple sites using a Gatekeeper.
We have not actually sold a CME because the price is higher than our other offerings of standard key systems. But if you have a customer that has multiple sites and they just want to get their feet wet with VoIP at 1 site, CME is a good fit.
CallManager Express is a good product but it has some limitations. Multiple sites is a limitation, CME must be installed at each site. You can probably do multiple sites using a Gatekeeper.
We have not actually sold a CME because the price is higher than our other offerings of standard key systems. But if you have a customer that has multiple sites and they just want to get their feet wet with VoIP at 1 site, CME is a good fit.
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That is what I don't like from what I undersatnd about CME, is that networking sites together is limited, and unified messaging without spending money on a unity for exchange integration. We would like to sell callmanager, but the cost upfront is to high for us right now. Thanks for your input. Anyone else?
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