Can someone help explain how Long Hold Recall Timer works? I want to set something up to reminder agents if calls have been on hold for a period of time. How does it work?
P.S. A message to all,if you want to get the best response to a question, please read FAQ222-2244 first. Also give the type & version of your voice mail & pbx system & preview your post to make sure it is complete & understandable. Be aware that if u don't answer a question, I usually will not continue to help u.
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