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Long delay for NT Authentication

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RottPaws

Programmer
Mar 1, 2002
478
US
I've got a site on our intranet that has a number of pages that run the following code to authenticate the user against NT before opening the page:

Dim NTCurrentUser

NTCurrentUser = TRIM( Request.ServerVariables( "AUTH_USER" ) )

IF NTCurrentUser = "" THEN
Response.Status = "401 Not Authorized"
Response.AddHeader " Response.End
END IF


The pages work fine except for one user. Whenever she tries to access any page that requires authentication (not just my pages), it takes almost 5 minutes for the login dialogue box to come up.

She's using NT4 SP6, IE5.5, the same setup being used by dozens of other people who are not having this problem. The only answer the HelpDesk had was to reimage her PC, but this has not helped.

I verified that her TCP/IP network protocol and IE security settings are the same as on my machine.

Has anyone heard of anything like this? _________
Rott Paws

...It's not a bug. It's an undocumented feature!!!
 
You don't actually need to have the "box" come up. If you change the setting in IIS to "Integrated Windows Authentication" and make sure you are not using anonymous access.

You can find this under directory security tab and then Edit.

 
Unfortunately, I don't have any access to the server. Also, like I said, this is only a problem for 1 user and and it happens not only on my web pages, but on any page she tries to access that requires the user to login.

Nobody seems to have any idea why this is happening or how to fix it. I think it is somehow related to some setting(s) her PC, but beyond that I'm stumped. _________
Rott Paws

...It's not a bug. It's an undocumented feature!!!
 
I would firstly check her IE settings and make sure you haven't set the Security settings to high.

Sounds like an IE problem anyway
 
I went to Tools-Internet Options-Advanced and verified that her settings are the same as those of other people who do not have the same problem. Is there somewhere else I should check as well?

What really has me stumped is the fact that it doesn't fail. It just takes 5 minutes to pull up the login dialogue. Once she's in, she can navigate around the site with no problems or delays. Very odd......

_________
Rott Paws

...It's not a bug. It's an undocumented feature!!!
 
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