Logon time is way too long...

[netadmin06]

hello to all I have a windows XP por sp2 machine...we have a policy where the computer locks up automatically after 10 minutes of inactivity..usually i would hit alt+ctrol+del and enter my password and I would be back in my desktop almost instantaneously..for some reason now when I try to unlock the computer it takes about 2 minutes before i am able to be back in my desktop after i enter my password...does anyone have any ideas what could be causing this?.....to login and unlock my laptop is use the utility made by wave systems that also has the option for fingerprint login...its very similar to windows's login utility..it has been working fine but for some reason I am now experiencing delays...please help..it is a dell laptop

 

[linney]

How does the machine respond after the 2 minute hang?

816873 - Windows XP Welcome Screen Appears to Stop Responding (Hang) During Logon

http://support.microsoft.com/default.aspx?scid=kb;en-us;816873&FR=1&PA=1&SD=HSCH

329457 - Computer Seems to Hang When You Log On

http://support.microsoft.com/default.aspx?scid=kb;en-us;329457&FR=1&PA=1&SD=HSCH

Slow Logon to Windows 2000 Domains
FAQ779-4017

Broadband Internet Connection Tweaking

http://www.tweakxp.com/article37124.aspx

Have a look at this Group Policy.
Computer Configuration\Administrative Templates\System\Logon\ Always wait for the network at computer startup and logon

Disable any unused Network Adapters in Device Manager. Replacing the NIC or upgrading the drivers may resolve the problem.


Try Safe Mode (Do you have this problem in Safe Mode?).

Try another user profile in case a corrupt profile is the cause?

811151 - How to Copy User Data to a New User Profile

http://support.microsoft.com/?kbid=811151

To get further information about the error look in your Event viewer.

Look in the System or Application folder. You can get to the Event Viewer via right click My Computer icon and select Manage.

Any errors logged in the Event Viewer can be expanded by double clicking on the error line.

Take any event error I.D. number and search for it on these sites.

http://www.eventid.net/events.asp

http://www.microsoft.com/technet/tr.../prodtechnol/winxppro/support/EE_winxppro.asp

If the problem occurred after installing a device driver or application, try using Safe Mode and removing the driver or program.

To check your RAM.

http://www.memtest86.com/

http://oca.microsoft.com/en/windiag.asp

To check your Hard Drive.

Try running ChkDsk to check your drive for errors. Right-click your Drive icon/ Properties/ Tools/ Error Checking. Select both boxes.

The drive manufacturer will have free diagnostic software to check your drive for problems.


To check your drivers.

HOW TO: Verify Unsigned Device Drivers in Windows XP

http://support.microsoft.com/support/kb/articles/q308/5/14.asp

To check conflicting software.

310353 - How to Perform a Clean Boot in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;310353&FR=1&PA=1&SD=HSCH

316434 - HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;316434&FR=1&PA=1&SD=HSCH

310560 - How to Troubleshoot By Using the Msconfig Utility in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;310560&FR=1&PA=1&SD=HSCH

Check your computer for spyware and adware.


See if you have any services that are flagging as "Starting" but not actually running.


Some general things to try.

See if System Restore will get you back to a restore point before your problem with Windows.

Run the System File Checker program from the Run Box by typing.....Sfc /Scannow in it and have your XP CD handy.

If they don't work you could try repairing windows itself by running it over itself. You will lose all your windows updates but your files will be untouched.

How to Perform an In-Place Upgrade (Reinstallation) of Windows XP (Q315341)

http://support.microsoft.com/support/kb/articles/q315/3/41.asp

 

[mscallisto]

check for any "mapped drives" that are unresolved.

if you find any un-map them.

sam

 

[bjtechjmf]

We have 11 new laptops and all came with the Wave Security system and on several (mine included) it has caused problem.

My laptop stopped allowing me to login or unlock the computer using my finger print. It would say the finger print reader wasn't connected or it has failed even though it hadn't. Then it began locking up when I would log in using my password. I'd have to do a hard shutdown to get it to come out of it. I ended up uninstalling the Wave program which corrected the lock up problem but now I can't use the finger print reader. I am going to reinstall but another problem has occured since unisntalling. Now when I boot the computer, it doesn't even ask me to login, just boots staright to the desktop. Doesn't require me to press ctrl, alt, delete which it should always do since I'm attached to the domain. Haven't figured that one out yet.

 

[linney]

Have you checked any Auto Login settings to see if there is anything mentioned around that area?

How To Enable Automatic Logon in Windows 2000/XP Pro With a Domain System

http://www.howtonetworking.com/Windows/autologon.htm

315231 - How to turn on automatic logon in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;315231&FR=1&PA=1&SD=HSCH

 

[bjtechjmf]

I checked the 2 links you suggested and they both describe how to turn on automatic logon which it is already doing, I'm trying to disable it.

Looking at my settings mentioned in the 2 links provided, automatic logon should be disabled on my PC but it is still doing it.

Very frustrating but I plan to spend some time on it this weekend.

 

[linney]

There is a "Manage Passwords" section obtained via typing Control Userpasswords2 in the Start Run box. In the resulting window you will get to it via the Advanced tab.

See if there is anything mentioned in "Manage Passwords"?

Another thing you can look at is this -

306992 - HOW TO: Manage Stored User Names and Passwords on a Computer in a Domain in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;306992&FR=1&PA=1&SD=HSCH

306541 - HOW TO: Manage Stored User Names and Passwords on a Computer That Is Not in a Domain in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;306541&FR=1&PA=1&SD=HSCH

Behavior of stored user names and passwords

http://support.microsoft.com/kb/281660/?FR=1