Logitech wireless keyboard: IRQL Error. BSD.

[jlockley]

A recent windows upgrade messed up my system (not first time) recovering from it and reinstalling I connected a PS2 Keyboard as the wireless system will not work for Windows Repair. Now rebooting without it/with only wireless keyboard connected creates an IRQL_NOT_LESS_OR_EQUAL error.

The obvious next step would be to remove the keyboard from the system via Device Manager. I am cautious at this point having put so much energy into fixint the mess. (New msi installer, reinstalling IE6, even though IE6 version present, reinstall office to regain lost obdc connetions..more to come surely ...need to selectively reinstall all the hotfixes..I think. Nasty and dull).

All thoughts appreciated.

Thank you.

 

[kestrel1]

A wireless keyboard should be able to work if you are doing a repair of Windows. I have a wireless keyboard & have no problem with it when using it in a Windows repair situation, DOS or what ever. Check the batteries & that the keyboard & wireless addaptor are on the same channel.

 

[jlockley]

They would have to be if the work in Windows. The mouse works.

Oddly enough the keyboard doesn't. I suspect the bsd/irql/ntos32.exe error is due to the system seeking and not finding the standard keyboard.

If I am right, removing it from the system should resolve the problem. If I am wrong, the tea leaves have another windows repair in my future.

 

[kestrel1]

Is the Wireless keyboard PS2 or USB?

 

[jlockley]

wireless is usb.

 

[kestrel1]

Make sure that USB keyboard support is enabled in your BIOS setup. This may be your problem.

 

[jlockley]

I will check the next round. Good point. Thanks. I am most curious to see if the removal of the standard keyboard resolves the issue. Of course, I guess I can always plug it in for start up, but......

 

[kestrel1]

If you have got both keyboards installed, this could be the problem, but I think that the BIOS should hold the key (pardon the punn) to your problems with the wireless keyboard.

 

[jlockley]

another day, another reboot, another bsd.

Rebooting after uninstalling standard keyboard with only usb wireless results in same bsd. The good news however is that attaching standard kb and rebooting works, so no more repair operations.

Next time I will try the bios.

Would you happen to know if bsd errors are logged? I doubt it, but I'd like to be able to get it in text.

 

[kestrel1]

I presume you mean BSOD (Blue Screen Of Death)?
It may be logged. Right click on 'My Computer' & choose 'Properties'. From here go to the 'Advanced' tab & then down to 'Startup & Recovery' & click 'Settings'. You are interested in the 'System Failure' part. If you have the option selected to 'Write an event to the system log' look at the path for your dump file. Find the file & open it in Notepad. I haven't usually found these to be very useful, but it may give a clue.
Have you tried booting in safe mode? If it is a driver issue you may be able to sort things out from safe mode. I must urge you to get in to your BIOS & check the setting for USB keyboard support though.