Login to multiple Calling Groups

[TDMorIP]

I know on newer releases you can select which calling groups to login to. does that start with r3? and what is the feature code for that? i know a user guide for Call center (document) used to exist on the avaya website but i cant seem to find it. thanks.

 

[cvrbob]

IS this what you are looking for

http://support.avaya.com/japple/css...eID=129530&temp.bucketID=160257&PAGE=Document

 

[TDMorIP]

this is a partner doc, but thanks.

 

[CarGoSki]

looking for this?

http://support.avaya.com/edoc/docs/legend/leg4cal1.pdf

 

[TDMorIP]

yes, but isnt there a way to login in to an indiviual group if your part of multiple groups? thanks.

 

[CarGoSki]

You can only be a member of one group until a later release of Magix. 3.0 I think.

What version of processor do you have?

 

[TDMorIP]

4. im looking for the feature cose to do the individual logins.

 

[CarGoSki]

Selective group login and out started in Magix 2.1. You can download the feature reference to get more information.

*764 login to specific group
*765 logout of specific group