Jul 14, 2005 #1 bazhand IS-IT--Management Jul 14, 2005 17 0 0 IE Hi, I have an ip 406 system with v4 CCC, looking for an idea to record login times on phones. Anyone know of such a report available(or any addional reports, the standard ones are well, lacking) Just need to know the times people have logged in at
Hi, I have an ip 406 system with v4 CCC, looking for an idea to record login times on phones. Anyone know of such a report available(or any addional reports, the standard ones are well, lacking) Just need to know the times people have logged in at
Jul 17, 2005 #2 JeSTeROCK Technical User Feb 27, 2005 633 0 16 AU Agent activity or trace report. It's in the standard reports. Agent individual is also quite good as it has a time break up of calls during the day Upvote 0 Downvote
Agent activity or trace report. It's in the standard reports. Agent individual is also quite good as it has a time break up of calls during the day