Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations IamaSherpa on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
Logging agent out from AuxWork after X amount of time.
- Thread starter tgray1
- Start date
AvayaTier3
Technical User
cm4 and higher has only one other automated feature for this.
Forced Agent Logout by Clock Time.
A feature used to automatically log out an Expert Agent Selection (EAS) agent
at a pre-determined time. This feature is primarily used to automatically log
off agents at the end of their shifts.
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
35 years Bell, AT&T, Lucent, Avaya
Tier 3 for 25 years and counting
Forced Agent Logout by Clock Time.
A feature used to automatically log out an Expert Agent Selection (EAS) agent
at a pre-determined time. This feature is primarily used to automatically log
off agents at the end of their shifts.
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
35 years Bell, AT&T, Lucent, Avaya
Tier 3 for 25 years and counting
- Status
Similar threads
- Locked
- Question
- Question
- Locked
- Question