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Log all agents out of skill 1
- Thread starter larmi
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AvayaTier3
Technical User
Hardware Platform? Definity/CM software version?
CM6 Has these:
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]
CM6 Has these:
Code:
display feature-access-codes Page 6 of 9
FEATURE ACCESS CODE (FAC)
Call Center Features
FORCED LOGOUT/AUX
Forced Agent Logout by Location Access Code: *540
Forced Agent Logout by Skill Access Code: *541
Forced Agent Aux Work by Location Access Code: *542
Forced Agent Aux Work by Skill Access Code: *543A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]
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