Local Client Install Fails

[dflint]

Version 8.0 client install stopped working. Pervasive splash screen appears for a few seconds, 99% displays, screen closes, install does not complete. Tried v8.7 - same thing. No event log errors and no McAfee Log entries. Database is version 8.0
Thanks in advance!

 

[mirtheil]

Is there anything in the PSQLINST.LOG?
WHat OS?
Have you disabled McAfee?
Any other antispam/virus/malware software running? If so, disable it.


Mirtheil
Certified Pervasive Developer
Certified Pervasive Technician

http://www.mirtheil.com

 

[dflint]

The installation process does not go far enough ti create the PSQLINST.Log, Clien OS is XP w/SP2. All anitivirus and anti spam programs were disabled. I was able to install the 9.5 client however the 9.5 Pervasive Control Console is not compatible with the 8.0 database.

 

[mirtheil]

That's right. None of the SQL interfaces will work from a 9.x client to an 9.x server.

If you're not getting a PSQLINST.LOG, you may have to issue a separate command. You can try:

setup.exe /s /v"/L* \"%WINDIR%\psqlinst.log\""




Mirtheil
Certified Pervasive Developer
Certified Pervasive Technician

http://www.mirtheil.com

 

[dflint]

Still no install log created. Strange that the 9.5 client does install.

 

[mirtheil]

If you're not getting a log, that means Windows Installer isn't function correctly for the PSQL v8 client. THe log is a Windows Installer (not a PSQL log).
Are you trying to install from a local copy of the client?

Mirtheil
Certified Pervasive Developer
Certified Pervasive Technician

http://www.mirtheil.com

 

[dflint]

Yes, I am trying to install from a local copy of the client. The Windows Installer seems to work for other installed programs including v9.5 of the Pervasive client. I first suspected a corrupt Pervasive install file so downloaded 8.7 with the same result.

 

[mirtheil]

I just reread your original message. Actually 8.0 and 8.7 do not use MSI or Windows Installer so the command line I gave wouldn't help to generate a log file. Only, PSQL 8.5, 8.6 and 9.x are MSI based.
Both installs are built using InstallSHield 5.5.
Are you running as an Administrator? I know that PSQL 8.7 went back to InstallShield 5.5 because of problems with MSI in 8.5 and 8.6.


Mirtheil
Certified Pervasive Developer
Certified Pervasive Technician

http://www.mirtheil.com

 

[dflint]

I am running the install as Admin. 8.6 might work if I could find it but Pervasive's web site only goes back as far as 8.7

 

[dflint]

I re-copied the 8.0 client installation files off of the CD and the installation now works. Either one or more files were corrupted or missing. Thanks for all your time on this.