DogBiscuits
Technical User
Hello,
I am working on a multi site system that uses Loc codes. i.e. 7 as the AC2 and 1 - 9 for each PBX LOC. They are connected VIA H.323 tie trunks.
The problem is the callers log shows the loc code in front of the number but not the AC2. So they can't use the log to call people back between sites.
i.e. my ext 2355 receives a call from another site loc 3 ext 4177. It shows up under my caller’s log. I highlight the missed call and select dial. The phone dials 34177 and fails. It needs to dial 734177 not 34177.
Does anyone know what I need to do to fix this? Any help would be greatly appreciated.
Thanks,
John
I am working on a multi site system that uses Loc codes. i.e. 7 as the AC2 and 1 - 9 for each PBX LOC. They are connected VIA H.323 tie trunks.
The problem is the callers log shows the loc code in front of the number but not the AC2. So they can't use the log to call people back between sites.
i.e. my ext 2355 receives a call from another site loc 3 ext 4177. It shows up under my caller’s log. I highlight the missed call and select dial. The phone dials 34177 and fails. It needs to dial 734177 not 34177.
Does anyone know what I need to do to fix this? Any help would be greatly appreciated.
Thanks,
John