Loading Media holding Backup Job!

[Holdfast2910]

I have a couple of clients, where every so often, when the backup schedule tries to run - it hangs saying Loading Media with a yellow question mark next to it. It will not fail the job, but will just sit there until someone manually cancels it.

However, when I copy the same backup job but do a BTD, it will work! One of my clients has recently had a new backup drive, they are cleaned regularly and all possible updates for Veritas v.10 have been run.

Anyone got any ideas or similar issues?

Damien

 

[Chris1980]

If the loading media is failing then its likely to be a communication error with the tape unit.

What happens when you run an inventory?

 

[steveot]

When its loading media that means it prompting for another tape or overwritable tape. Nothing to do with a loss of communincation with the tape drive.

The tape may be full and is prompting for a second tape.

or you have the job setup to append/overwrite and it appended first then filled the tape and is prompting for another tape.

or you have the media sets configured where the tapes are not overwriteable.

I suspect you stuck in the loop with the job appending first.