load-balancing outgoing calls

[allamaly]

Hello,

I'm an instructor and today I was asked a question that seemed easy to me, but I'm searching every where and I cant find the answer. Hope you guys can help me. here is it

A company has 2 service providers (X&Y) connected to MM711 card on a G430 with S8300. All of their local calls always goes out of the first trunk (provider X) in the route-pattern and rarely goes out of the second trunk (provider Y).

Is there a way to load-balance the outgoing calls on the 2 trunks?

Thanks,

Allam

 

[Tolson]

This will depend on how many trunks you have from each provider. If you only have one from each, then there is no way to load balance, the trunk goes to the first member which is carrier.

If you have multiple trunks from each carrier then if you build a trunk group, alternate the carriers trunks in the list ie a, b, a, b .....

 

[4merAvaya]

If both carriers have the same dialing rules, i.e. 7-digit, 10-digit, or 11-digit, you could put both circuits in the same PBX trunk group, alternating carriers: trunk 1 = x, trunk 2 = y, trunk 3 = x, etc.

Kevin

 

[lopes1211]

Assuming they are in 1 trunk group, change the hunt type to cyclical, then it will cycle through all of the members. Would be good to know exactly why they think they need to balance them though.

-CL