nyffenegger
Vendor
- May 17, 2004
- 3
any input on the following:
403 installed with 6416D sets so user could have LKA10 wireless headsets that are supposed to support remote answer/dialer without mechanical lifter. the 6416D's were offered up as per Avaya/plantronics literature.
User couldn't remote dial, so avaya and plantronics both said use the 2420 set with MIP cable to do DTMF translations.
Same problem.
the 2420 sets are release 3 software/firmware.
the 403 is release 2.
thanks in advance for any input!!!
403 installed with 6416D sets so user could have LKA10 wireless headsets that are supposed to support remote answer/dialer without mechanical lifter. the 6416D's were offered up as per Avaya/plantronics literature.
User couldn't remote dial, so avaya and plantronics both said use the 2420 set with MIP cable to do DTMF translations.
Same problem.
the 2420 sets are release 3 software/firmware.
the 403 is release 2.
thanks in advance for any input!!!