Livelink Notification Issues

[storlogic]

The company I am consulting for is having problems with the "notification" function of Livelink.

It appears that if we setup a notification to a person that is local (another words, inside the company) than the notification works fine. However, if we try to notify someone who is not local (ie. an external email address like company@hotmail.com) we get a SMTP error message.

We are using Exchange 2000, Windows 2000 Server and Livelink all on the "same" system. Hence, only one computer is being used for all three.

The part I don't understand is that we can send email to anyone (external address using the same SMTP server) using Outlook and it works fine. However when we use the Notification option in Livelink, it does not relay properly.

Can anyone out there shed some light on my problem?

Thanks
storlogic

 

[appnair]

What you want to do is to check whether your local smtp server is on "Open Relay" which typically is not.Outlook uses mapi and is different .Hence what we do on our prod servers is to use a designated companty mail server which is properly configured for open relay,against spam etc and maybe the recommeded practice.By default smtp allows delvery only in the local domain and that is whey you do not have problems internally

This is good link provided you are using microsoft smtp

http://www.msexchange.org/pages/article.asp?id=54

Always acknowledge a fault. This will throw those in authority off their guard and give you an opportunity to commit more.
Mark Twain

appnair