mkirros
IS-IT--Management
- Feb 17, 2004
- 82
I have a recurring problem with Symantec Endpoint Protection Manager Small Business Edition 12.1, running on Windows Server 2003 R2 SP2. When I initially installed SEPM, Live Update was working properly, but after a few weeks it started showing that it had failed. The exact message was "Error: Live Update encountered one or more errors. Return Code = 4." I went through the troubleshooting on the Symantec site for this error - [URL unfurl="true"]http://www.symantec.com/business/support/index?page=content&id=TECH103112[/url]. None of the specific items listed (proxy server, IE Enhanced Security, etc.) was applicable. I tried re-registering SEPM with Live Update and that didn't help. Finally I uninstalled and reinstalled Live Update. This worked for a while, but now I'm having the same issue again. I have again uninstalled and reinstalled Live Update, and it's working, but I don't want to have to go through that process every few weeks.
Has anyone else run into this type of problem with SEP SBE, and, if so, have you found a solution? Before installing SEP 12.1 SBE we were running SEP 11, the Enterprise version, not SBE, and had no problems.
Has anyone else run into this type of problem with SEP SBE, and, if so, have you found a solution? Before installing SEP 12.1 SBE we were running SEP 11, the Enterprise version, not SBE, and had no problems.