Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

live monitor stopped working

Status
Not open for further replies.
sara76

sara76

IS-IT--Management
Jun 22, 2006
76
US
the system is still recording but live monitor stopped working..

checked all station configuration and settings - nothing has changed just live monitor does not work..

any ideas what else to look for?
 
Sort by date Sort by votes
Can you confirm which telephone system this is on and some more details of the product version of Contact Store?
 
Upvote 0 Downvote
This is a known issue. You need to do a reboot of both the CSCM and AES. The softphones hang. This is the solution we always use and has been confirmed by Verint.
 
Upvote 0 Downvote
Status
Not open for further replies.

Similar threads

telklass
  • Locked
  • Question
Quality Monitoring Issue with eRecorder
Replies
0
Views
110
telklass
telklass
linuxsnoop
  • Locked
  • Question
Dual Monitor Recording 1
Replies
0
Views
42
linuxsnoop
linuxsnoop
pj6332
  • Locked
  • Question
Dual Monitor Support
Replies
0
Views
36
pj6332
pj6332
Larry960
  • Locked
  • Question
Witness 7.7 working with Cisco ICM
Replies
0
Views
58
Larry960
Larry960
AlbertDT
  • Locked
  • Question
Nortel Quality Monitoring, problems printing from Administration Utili
Replies
0
Views
24
AlbertDT
AlbertDT

Part and Inventory Search

Sponsor

Back
Top