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Live Dial pad on an agent phone.

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foneguy8

foneguy8

Programmer
Feb 8, 2007
85
US
I have set Live Dial Pad on an ACD agent's phone and it doesnt seem to work. I have set the "on hook default path" for the headset. On a non-agent phone this works fine.
I am wondering if this feature can work on an agent phone with their key zero the queue number and their key 3 their personal DN.

Thank you for any advise.

Jeff
 
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