List / Show / List Usage / Remove Call Forward

[fbs003]

Hi,Avaya guy figuring out Nortel which I haven't touched for years.
Got a Nortel phone that was Call Forwarded to an Avaya within the same building. All Nortel calls go over a tie to the Avaya trunks to get out.
Problem is the Avaya that the Nortel is forwarded to has been reassigned to someone else, the display on the Avaya shows the pilot number for the tie not the calling number. I've asked that she ask the caller what number they're dialling to track it down.
Is there a command on the Nortel eg List Call Forward (Avaya) that shows all the forwarded extensions and where they are forwarded to or even better can I search on the Avaya extension to find the Nortel that is using it?
Cheers,

 

[GHTROUT]

Assuming the Nortel is a "Meridian 1" or "CS1000" model PBX, the fastest way to track down an errant Call Forward is to do what we call "Print a full TNB" to a capture file/text file.

Then using a text editor, do a 'find' on the number of the Avaya extension/telephone number.

There is not a command that says "show me who is forwarded to X" so you have to get a snapshot of the whole system and search that way.

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[fbs003]

Thanks GHTROUT,
Managed to get the output of prt tnb and find my Avaya extension (3093), raised a few more questions though, one of which is how to remove the forward, output is below. I guess the "Phantom" bit means there's not a physical endpoint (?) but calls to 5753 end up at 3093 which has a mailbox with fax capability.

User also tells me they're recieving calls meant for a number I can't find in the output, if I do prt dnb 5100, it tells me it's a LDN (listed directory number?).

Thanks for your help, I'll keep working on it, my Nortel guru will be back in a couple of days if I can't get it.

Cheers,

DES FAX
TN 061 0 00 07 PHANTOM
TYPE 500
CDEN 4D
CUST 0
WRLS NO
DN 5753 0 MARP
AST NO
IAPG 0
HUNT
TGAR 1
LDN NO
NCOS 6
SGRP 0
RNPG 0
XLST
SCI 0
SCPW
SFLT NO
CAC_MFC 0
CLS TLD DTN FBD XFD WTA THFD FND HTD ONS
LPR XRD AGRD CWD SWD MWD RMMD SMWD LPD XHD SLKD CCSD LND TVD
CFTD SFD MRD C6D CNID CLBD AUTU
ICDD CDMD LLCN EHTD MCTD
GPUD DPUD CFXA ARHD OVDD AGTD CLTD LDTD ASCD
MBXD CPFA CPTA UDI RCC HBTD DDGA NAMA MIND
NRWD NRCD NROD CRD PRSD MCRD
EXR0 SHL ABDD CFHD DNDY DNO3
CWND USRD BNRD OCBD RTDD RBDD RBHD FAXD PGND FTTU
PLEV 02
AACS NO
MLWU_LANG 0
FTR DCFW 12 086353093
DATE 20 APR 2003

 

[phonz1]

chg that TN, at the ECHG propmt type yes and then enter FTR X DCFW

 

[GHTROUT]

You can't X the DCFW on a Phantom - it is a required field. DCFW is the only reason Phantoms exist.

The TN should just be "OUT"ed

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[fbs003]

Thanks for your help guys, next problem is finding out from the business what this "Fax" is actually meant to be doing instead of forwarding to a person.
Thanks again for all your help.