Linksys router, Static IP configuration with SBC DSL 1

[lennygw]

I am having problems getting my Linksys router (BEFVP41, Firmware 1.40.3)configured properly to connect to my SBC DSL with static IP address. Niether Linksys or SBC tech support have helped. I have chosen Static IP in the router and entered my static IP address. SBC tells me to use 255.255.255.255 for subnet, router will not accept it giving me an "invalid mask" message. I have tried 255.255.0.0, and 255.255.255.0 with no luck. SBC also told me to use my IP address in the default gateway field in the router. Nothing has worked. Another possible problem - I am doing the configuration work on a different DSL line, other than the one with the static IP address. SBC says that shouldn't matter. The line that I am using to configure and test the router has a dynamic IP address. Thanks for any suggestions.
- lennygw

 

[TheOldMan346]

lennygw,

Have to ask! Do you actually have a static IP from SBC? How you set up the router must match the providers setup. If they are PPPoE or DHCP, then using static on your side will not work.

Assuming you are static, believe you should be using a subnet mask of 255.255.255.0. They should have provided you with a default gateway address (THEIR router) and DNS server addresses. The default gateway SHOULD NOT be your router's IP when setting up the router. The default gateway on connected computers SHOULD be the router's IP address.

I don't understand why you are doing the configuration on another DSL line but if that one is dynamic and you are trying to set up static, it definitely WILL matter. It won't connect.

Hope that helps.
The Old Man

 

[lennygw]

Thanks Old Man,
I think you hit it on the head - I called SBC again and got a knowledgeable tech. Even though the account is a "static IP" account, the router must be setup as PPPoE and must log into SBC with userID & password. SBC's server then assigns it the same IP address every time. I assumed incorrectly that I needed to set up the router as a "static IP" - it still must be setup under PPPoE so We've made some headway. Unfortunately, I still cannot log in. Tech had me bypass router and connect the modem directly to an XP machine. Still would not log in using the static IP account login. The next step he suggests(as you indicated)- get on the actual line that was set up for the account and try it there - probably tomorrow.
For the record - I use the DSL in my office for convenience. The line with the static IP is in the middle of a factory. Computer and phone access is not handy and it can lead to disruptions. I thought this would be a piece of cake - just configure the router,test it, and bring it over ready to go.
Anyway, I'll let you know if changing the line works. Thanks again.
- Lennygw

 

[TheOldMan346]

lennygw,

OK. That makes sense. Good luck and let us know how it goes.

The Old Man

 

[lennygw]

Yes - using the intended line made the difference, it was up and running in a matter of minutes. If only I knew 2 days ago! Thanks again Old Man.

 

[ohmygoditsjimbo]

Hey, Im trying to route my DSL and my mac to run DSL...the maac has given me no trouble but the PC is another story.

I have a LINKSYS router and a Westell DSL modem. I have tried to connect the telephone jack to my DSL modem, then come out of the DSL modem with an Ethernet Cable and put that into my router, then go from the router into the mac and from the router to my PC. The thing is, When i run the Ethernet cord from my router to my PC I have been converting it into USB using a Ethernet/USB converter, and plugging the USB cable into the USB pot in the back of my PC (i do this because my old DSL modem used to run through USB). This has not showed any sign of success.

Do i need to run the Ethernet cable straight into an Ethernet port in the back of my PC?

 

[TheOldMan346]

ohmygoditsjimbo,

You need to terminate the ethernet cable in a network adapter. If you have an ethernet port, you need to connect it there. What's the make and model of this ethernet/USB converter? Are you sure it is not a USB network interfacce?

The Old Man