Linksys PPSX1 Print Server disconnecting

[AndyWatt]

Hi All,

A client has recently installed three PPSX1 print servers. For some reason every now and then when a user attempts to print they get an error message stating that the printer cannot be found even though it is visible in Network Neighbourhood.

Has anyone else experienced this behaviour, and if so does anyone know how to fix it?

Many thanks for you time.

Andy
"Logic is invincible because in order to combat logic it is necessary to use logic." -- Pierre Boutroux
"A computer program does what you tell it to do, not what you want it to do." -- Greer's Third Law

 

[bcastner]

A PPXS1 is a 10/100 Ethernet to Parallel Print Server.

Run it as an TCP/IP device through a print serving computer.

You can run it also through the HP Jet Direct Service, and you can run it as a true Print Server if you can decipher the name for the server from the "J" code on the device's base.

You either provide a better way as suggested above to identify the device to Netbios, or argue with Linksys about what the "Server" name setting should be.

 

[AndyWatt]

Thanks for the reply bcastner.

The error message being received is "There was an error writing to \\Prn_Admin\p1 for printer (Brother HL-1240 series): The network printer is no longer available. Contact your system administrator, or try using a different printer. This printer will be set to work offline. To save your print job in the local printer queue, click OK"

We get this halfway through printing multiple documents, but never in a mailmerge.

We don't want to have print server computers - this was the whole point of moving to print servers.

Andy
"Logic is invincible because in order to combat logic it is necessary to use logic." -- Pierre Boutroux
"A computer program does what you tell it to do, not what you want it to do." -- Greer's Third Law