XopherS
Technical User
- Dec 8, 2006
- 35
Someone should write up a "Linking things to cases" techdoc for here, but I'm not that person.
Sometimes I'll take a call and complete it, only to realise afterwards that it belongs with a case. How would I go about linking a completed activity (completed phone call, sent email) to a case?
Sometimes I'll take a call and complete it, only to realise afterwards that it belongs with a case. How would I go about linking a completed activity (completed phone call, sent email) to a case?