hi, we have an Avaya ip office connected to a norstar with a T1 line.
we are able to dial extensions bothways, and we can access the norstar outside lines to make calls but users in norstar are not able to access phone lines from the ipoffice to make outside calls.
I think the problem is the way we have it configured, incoming digits are 4 and on smdr logs I see they tried to dial 9220 but failed to dial the rest of the number.
has anyone configured something similar so users in norstar can make calls using ip office lines?
currently the line is configured as a T1 and the channels as E&M TIE wink start .
we are able to dial extensions bothways, and we can access the norstar outside lines to make calls but users in norstar are not able to access phone lines from the ipoffice to make outside calls.
I think the problem is the way we have it configured, incoming digits are 4 and on smdr logs I see they tried to dial 9220 but failed to dial the rest of the number.
has anyone configured something similar so users in norstar can make calls using ip office lines?
currently the line is configured as a T1 and the channels as E&M TIE wink start .