LINE REDIRECT PRI

[iwant750]

I HAVE A 0X32 6.1 MICS. I WANT TO SETUP LINE REDIRECTION FROM ONE OF OUR DIDS TO AN EXTERNAL CELL PHONE OUT OF STATE. I PROGRAM THE TARGET LINE TO APPEAR ONLY ON A PARTICULAR SET USE F84, INTERCOM (9) 1 AREA CODE AND NUMBER CHOOSE THE LINE APPEARANCE BUTTON TO SETUP REDIRECTION. IF I PROGRAM MY CELL PHONE NUMBER AS THE DIGITS(ALSO A 1 AREA CODE NUMBER)THE REDIRECT WORKS FLAWLESS. IF I PROGRAM THE OUT OF STATE NUMBER I GET A MESSAGE FROM THE CARRIER I INITIATE THE CALL FROM STATING CALL CANNOT BE COMPLETED AS DIALED (I'VE TRIED INITIATING CALL FROM MULTIPLE CARRIERS). CALLED TELCO AND THEY STATE THAT THEY DO NOT SEE THE PRI ATTEMPT TO MAKE THE OUTBOUND CALL TO THE SECOND NUMBER...IT JUST MAKES NO SENSE TO ME THAT WHEN I PROGRAM MY CELL NUMBER IT WORKS. IS THERE SOMETHING ELSE TO LOOK AT OR DID I JUST GET A "ROOKIE" TECH ON THE PHONE AT THE TELCO.

 

[norstarboy125]

Have you tried to use call forward instead of redirect?

 

[CTCINY]

If not call forward what about using the redirect to field on the target line in programming

What doesn't kill you only makes you stronger.

If it's true that our species is alone in the universe, then I'd have to say that the universe aimed rather low and settled for very little.---George Carlin

 

[iwant750]

CALL FORWARD WILL FORWARD ALL CALLS TO THIS EXTENSION IF I'M NOT MISTAKEN. I ONLY WANT TO FORWARD A PARTICULAR DID. ON THIS SOFTWARE THERE IS NO LINE REDIRECT UNDER TARGET LINE PROGRAMING?